General Terms and Conditions of Use

The website is operated on behalf of the Federal Ministry of Labor, Social Affairs, Health, Care, and Consumer Protection by the Medical University of Vienna (“MedUni Vienna”) as the National Reference Center for Post-Viral Syndromes. Use of the National Reference Center website is subject to these Terms and Conditions of Use. Use is exclusively based on these terms and conditions, which are deemed to be agreed upon upon use. Separate terms of use apply to the use of the exchange platform.

Purpose

The National Reference Center for Post-Viral Syndromes website serves to provide and communicate information on post-viral syndromes.

Visiting the website is permitted for information purposes and for the use of the online services offered (e.g., event registration, contact form, exchange platform, etc.) only. Any commercial use is prohibited.

User conduct

When using the website, respectful and objective interaction is important. Users who use the online services on the website are responsible for complying with all applicable legal provisions and protecting the rights of third parties. By using the website, users agree not to use the online services provided for illegal or abusive purposes.

When using the website, users undertake in particular, but not exclusively, to:

Not to impair the functionality of the website and its servers. This includes refraining from using any software, tools, or methods that could disrupt the operation of the website.
Not to circumvent network connections and protocols or violate recognized technical standards.
To treat access data to protected areas of the website as confidential, not to pass it on, and to use it exclusively for its intended purpose.
Not to use automated programs, bots, search robots, scrapers, or similar tools to search or use the website in any way other than through normal browser access.
To refrain from using techniques such as screen or database scraping to extract content, user information, or other data.
Not to decrypt, decompile, or disassemble the source code of the website or parts thereof.
Do not embed content from the website in frames on external websites.
Do not copy, distribute, sell, or otherwise exploit content or parts of the website for commercial purposes.
Avoid unauthorized access to data, do not test or overcome security mechanisms, and only use authorization levels with express permission.
Not to disrupt or damage the server or network through viruses, overloads, spam, flooding, mail bombing, or similar measures.
Only send emails for the intended purpose to the addresses specified on the website, and do not manipulate or falsify header information or transmit content that violates applicable law or is considered morally objectionable, discriminatory, harassing, or otherwise undesirable.

Services

The content of the website and the online services are provided and kept up to date to the best of our ability. Nevertheless, we cannot guarantee that all content and online services will be available at all times without interruption, will function free of technical errors, or will remain usable in their current scope on a permanent basis. Users are required to protect their own devices with appropriate virus and security programs; no guarantee is given that the content provided is free of malware.

In the course of technical adjustments or organizational requirements, changes to individual functions, temporary shutdowns of online services, or permanent restrictions on the offer may occur at any time, even without prior notice. It is also possible that certain content may become subject to a fee in the future or that access to individual areas may be denied to individual persons or groups. There is no general entitlement to use the online services. Users acknowledge that the institution is not obliged to store content permanently or to make it available at all times. The public institution reserves the right to delete and update content as necessary. In addition, all master data, brokerage data, and content data may be automatically deleted six months after the last use.

The online services are generally available around the clock. Exceptions are times of necessary maintenance work and restrictions resulting from the utilization, traffic volume, or operating status of the national or international telecommunications networks through which access is provided.

Disclaimer

Users use the website at their own risk. MedUni Vienna does not assume any editorial control or guarantee for the topicality, correctness, completeness, or availability of the website, its content, and online services, nor for the accuracy of the same. Texts cited by name reflect only the opinion of the author(s), which may not coincide with the opinion of MedUni Vienna.

MedUni Vienna is not liable for any material or immaterial damage caused by the use or non-use of the information provided or by the use of incorrect or incomplete information, unless there is evidence of wilful intent or gross negligence on the part of MedUni Vienna. This also includes claims asserted by third parties. The content is intended solely for professional exchange and does not constitute medical advice or decision-making assistance in individual cases.

MedUni Vienna reserves the right to change, supplement, delete or temporarily or permanently discontinue publication of parts of the platform or the entire offering without prior notice.

Users are solely responsible for all content they transmit and indemnify MedUni Vienna against any third-party claims in this regard.

Link liability and link policy

MedUni Vienna accepts no liability for the content of external websites that are referred to directly or indirectly via links. The respective operators or service providers are solely responsible for the content of linked pages.

MedUni Vienna has no influence on the content, design, or availability of linked pages and expressly does not endorse their content. Should MedUni Vienna become aware of illegal content on linked pages, the links in question will be removed.

Protection of the layout design

The layout and web design of this website were created and provided by MBIT Solutions GmbH on behalf of the National Reference Center for Post-Viral Syndromes at MedUni Vienna.

All content and online services are protected by copyright. Any reproduction, editing, distribution, or other use is prohibited without the prior written consent of the copyright holder, unless expressly permitted by law.

Cookies

The platform uses cookies to facilitate the use of the website, provide certain functions, and improve user-friendliness. Cookies are small text files that are stored on your device. Cookies do not cause any damage and do not contain viruses.

Technically necessary cookies

So-called “session cookies” are used, which are necessary for the operation and basic functions of the website. These cookies are automatically deleted at the end of the session.

Optional cookies

In addition, additional cookies may be used with consent (e.g., for web analysis or to improve the user experience). These cookies remain on the device for a defined period of time and enable the user's browser to be recognized on their next visit. Personal data will only be transferred to third parties if this has been expressly agreed to.

Cookie settings

When visiting the website for the first time, a cookie banner asks for consent. Users have the option of accepting or rejecting individual categories of cookies. Consent can be revoked at any time via the cookie settings on the website.

Users can configure their browsers to inform them about the setting of cookies, to only allow cookies in individual cases, to generally exclude the acceptance of cookies, or to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of the website may be restricted.

Changes to the terms of use

MedUni Vienna reserves the right to amend or change these terms of use at any time. By continuing to use the online services offered, the user agrees to the updated terms and conditions. Changes come into effect on the day after their publication. Users are obliged to regularly check the current status of the terms of use. They are available on the website.

Choice of law

All legal relationships in connection with the use of the website and online services are governed exclusively by Austrian law, excluding the referral provisions of international private law. The UN Convention on Contracts for the International Sale of Goods is excluded.

Unless mandatory legal provisions dictate otherwise, the competent court in Vienna shall have exclusive jurisdiction for all disputes arising from or in connection with the use of this platform.

Terms of use for the exchange platform

The terms of use apply to the use of the exchange platform (“platform”) on the website of the National Reference Center, which is operated by the Medical University of Vienna (“MedUni Vienna”) as the National Reference Center for Post-Viral Syndromes. By registering on the platform, the user accepts these terms of use.

Contact for questions: post-viral@meduniwien.ac.at

Purpose

The platform is intended for scientific exchange with other health professionals on the topic of post-viral syndromes. Doctors, medical-technical services, nursing staff, social workers, and scientists can register.

The platform is intended exclusively for scientific exchange with other users, taking into account the provisions contained in these Terms of Use on the subject of post-viral syndromes. Use of the platform is expressly and exclusively permitted in compliance with these Terms of Use.

The platform is generally available around the clock. Exceptions are times of necessary maintenance work and restrictions resulting from the utilization or operating status of the national or international telecommunications networks through which access is provided.

User conduct

Users undertake to publish only factual, topic-related, and legally permissible content when using the platform. In particular, it is prohibited to distribute content that:

violates applicable law (in particular criminal, data protection, or copyright provisions),
is offensive, discriminatory, derogatory, glorifies violence, or is otherwise inappropriate,
contains political, ideological, or off-topic statements,
is commercial or promotional in nature, in particular for self-promotion, product placement, or advertising of services.

In the event of non-compliance with the terms of use, MedUni reserves the right to remove content without prior notice and to permanently block access to the platform in the event of violations. Users are not permitted to share their login details.

Confidentiality and anonymization

This is a password-protected exchange platform for a defined group of users. After successful registration, each user receives a personal account and a password. The user is responsible for the safe storage and proper use of the password. All actions carried out using the user's password or account are the responsibility of the user, even if they were not carried out by the user themselves. Users are obliged to:

immediately report any unauthorized use of their account or password or other security risks,
properly log out of their account after each use and terminate access.

Users of the platform are obliged to keep all content shared within the platform, including but not limited to texts, summaries, user names (hereinafter “Confidential Information”), confidential and not to distribute it outside the platform, either verbally or through screenshots, audio or video recordings, or transcripts. Confidential Information may only be shared with third parties outside this platform with the prior written consent of the disclosing party.

Users may not share any personal data of patients via the platform. Information about patients must be completely anonymized before it is shared with other users via the platform. This anonymization must consist of a summary of the case without containing any personal information such as name, age, gender, social security number, etc.

Users of the platform are obliged to always ensure the anonymity of patients in the shared patient cases and to only share factual and truthful information. Users may not share or upload original patient documents on the platform (e.g., findings, lab reports, images, etc.), but must summarize the data for others in an explanatory manner. All users are expressly prohibited from combining the disclosed information with other data obtained from other sources in order to enable the re-identification of patients.

Disclaimer

Users use the platform at their own risk. MedUni Vienna does not assume any editorial control or guarantee for the topicality, correctness, completeness, or availability of the platform, its content, or the accuracy of the information provided. Texts cited by name reflect only the opinion of the author(s), which may not necessarily coincide with the opinion of MedUni Vienna.

MedUni Vienna reserves the right to change, supplement, delete or temporarily or permanently discontinue publication of parts of the platform or the entire offering without prior notice.

Users are solely responsible for all content they transmit and indemnify MedUni Vienna against any third-party claims in this regard.

Link liability and link policy

MedUni Vienna accepts no liability for the content of external websites to which direct or indirect links are provided. The respective operators or service providers are solely responsible for the content of linked sites.

MedUni Vienna has no influence on the content, design, or availability of linked pages and expressly does not endorse their content. If MedUni Vienna becomes aware of illegal content on linked pages, the links in question will be removed.

Protection of the layout design

The layout and web design of the platform were created and provided by MBIT Solutions GmbH on behalf of the National Reference Center for Post-Viral Syndromes at MedUni Vienna.

All content published on this platform, in particular design elements, logos, graphics, names, documents, and other materials, is protected by copyright or other property rights (e.g., trademark law). Users do not acquire any rights to this content through their use of the platform.

Any reproduction, editing, distribution, or other use is prohibited without the prior written consent of the copyright holder, unless expressly permitted by law.

Cookies

The platform uses cookies to facilitate use, provide certain functions, and improve user-friendliness. Cookies are small text files that are stored on your device. Cookies do not cause any damage and do not contain viruses.

Technically necessary cookies

So-called “session cookies” are used, which are necessary for the operation and basic functions of the website. These cookies are automatically deleted at the end of the session.

Optional cookies

Cookie settings

When visiting the website for the first time, a cookie banner asks for consent. Users have the option of allowing or rejecting individual categories of cookies. Consent can be revoked at any time via the cookie settings on the website.

Users can configure their browser so that they are informed about the setting of cookies, only allow cookies in individual cases, generally exclude the acceptance of cookies, or activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of the website may be restricted.

Changes to the Terms of Use

MedUni Vienna reserves the right to amend or change these Terms of Use at any time. By continuing to use the online services offered, the user agrees to the updated terms and conditions. Changes come into effect on the day after their publication. Users are obliged to regularly check the current status of the Terms of Use. They are available on the website.

Choice of law

All legal relationships in connection with the use of the platform are governed exclusively by Austrian law, excluding the referral provisions of international private law. The UN Convention on Contracts for the International Sale of Goods is excluded.

Unless mandatory legal provisions dictate otherwise, the competent court in Vienna shall have exclusive jurisdiction over all disputes arising from or in connection with the use of this platform.